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Questions about your glow gear, your order, or how to set up your UV room? We reply within 24 hours — every email, every time.
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For questions about orders, products, returns, or anything else — we're here.
support@simpkeely.comSupport Hours
Mon-Fri, 9AM-6PM EST
Email replies within 24 hours.
Order Status
Email us with your order number and we'll update you within 24 hours. Tracking numbers are automatically emailed once your order ships.
Our Promise
- Reply within 24 hours, every time
- Free shipping on orders over $39
- 30-day money-back guarantee on all products
- Tapestries, mouse pads & chair covers all covered
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